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Need help? Reach out to us at [email protected] or use the in-app feedback feature (Settings → Feature Requests).
Contact SupportFrequently Asked Questions
Subscriptions & StillMind Plus
What is StillMind Plus?
StillMind Plus unlocks premium features including unlimited journal entries and meditation sessions, advanced insights and statistics, voice notes during meditation, location tracking and mapping, priority support, and an ad-free experience forever.
What subscription options are available?
We offer three tiers: monthly subscription for flexible commitment, yearly subscription at a discounted rate, and lifetime access with a one-time purchase.
Is there a free trial?
New users can try StillMind Plus with a 7-day free trial. Cancel anytime during the trial period without being charged.
How do I cancel my subscription?
To cancel your subscription, open Settings → tap Your name → select Subscriptions → choose StillMind → tap Cancel Subscription. You'll retain access until the end of your billing period.
Restoring Purchases
I purchased Plus but it's not working
Open Settings → tap Restore Purchases → sign in with your original Apple ID → your Plus features will restore automatically. If issues persist, please contact us.
Switching to a new device?
Simply restore purchases on your new device using the same Apple ID. Your subscription will transfer automatically along with all your meditation data and journal entries.
Meditation Features
How do meditation timers work?
Choose between guided or unguided sessions with custom durations from 1-60 minutes. Add ambient sounds and interval bells to enhance your practice. All settings are saved as personalized presets.
What are voice notes during meditation?
Plus subscribers can record voice notes without interrupting their session. Notes are automatically saved to your journal entry, perfect for capturing insights without breaking your flow.
How does the momentum system work?
StillMind tracks your practice across multiple timeframes: daily streaks, weekly, biweekly, monthly, quarterly, and six-month periods. The system intelligently displays your most encouraging metric—if you have an active streak, that takes priority. Otherwise, it shows the period where you're performing best. No guilt, no pressure—just compassionate progress tracking that celebrates your consistency.
Journal Features
Is my journal private?
Absolutely. All journal entries feature end-to-end encryption, secure cloud backup, and access is restricted to authenticated users only. Your thoughts stay yours.
Can I add photos to entries?
Yes! Tap the camera icon in your journal toolbar to add photos from your library or take new ones. Photos are encrypted just like your text entries.
What is voice-to-text journaling?
Speak your thoughts and StillMind transcribes them directly into your journal. Record continuously for up to 8 minutes, and your words appear at your cursor position in the editor. Perfect for capturing reflections when typing feels too slow.
What is location tracking?
With your permission, StillMind can add subtle location context to your entries. View your meditation journey on the map tab and discover patterns in where you find stillness.
AI-Guided Meditation
What is AI-Guided Meditation?
StillMind creates personalized meditation sessions just for you. Tell us what you need help with—anxiety, sleep, stress, focus—and our AI generates a custom guided meditation with a calming voice narration tailored to your exact situation.
How does AI guidance work?
When you request a guided session, you share what's on your mind and choose your meditation duration. StillMind's AI analyzes your needs and creates a unique meditation script with professional voice narration. Each session is completely personalized to your current state and goals.
How many AI sessions can I create?
Free users receive a limited monthly quota to try AI-guided meditation. StillMind Plus subscribers get significantly more sessions per month. Check the AI Guidance settings in the app to see your current quota and usage.
Can I customize my AI sessions?
Yes! You can adjust your experience level (beginner to advanced), guidance style (gentle, balanced, or focused), session duration, and specific focus areas. StillMind adapts the meditation content and pacing to match your preferences.
Chrome Extension
Do I need the mobile app to use the Chrome extension?
No, the Chrome extension works standalone for quick meditation sessions. However, it syncs beautifully with the mobile app if you use both. Your journal entries and meditation history stay in harmony across devices.
What's the difference between the app and the extension?
The mobile app is your complete meditation sanctuary: full journaling, voice notes, social features, and deep practice tools. The Chrome extension is for quick moments between tasks with timer presets, basic journaling, and momentum tracking, right in your browser toolbar. Choose the depth your moment needs.
How much space does the Chrome extension take?
Just 42KB, smaller than most images on a webpage. It's designed to be lightweight and unobtrusive, syncing your data efficiently without bloating your browser.
Does my StillMind Plus subscription work with the Chrome extension?
Yes! Your StillMind Plus subscription syncs across both the mobile app and Chrome extension. Sign in with the same account on both platforms to access all your premium features wherever you meditate.
How do I install the Chrome extension?
Visit the Chrome Web Store and search for 'StillMind Meditation Journal' or click the download link on our website. Click 'Add to Chrome' and the extension will appear in your browser toolbar. Sign in with your StillMind account to sync your data.